Machines orders - Free UK delivery
We aim to dispatch your order the same working day (Monday – Friday) for all orders received before 12 noon. The goods will then be sent via courier. This service is subject to courier availability etc however our aim is to get the order to you the following working day! We will contact you if we suspect your order may get delayed. If you require the machine to arrive on a specific day or require any assistance in anyway please call us on 01209 216942 and we will do our best to help.
UK Orders FREE over £35
We aim to dispatch same day or next working day (Monday – Friday) for all orders received before 12 noon. The goods will then be sent via Royal Mail for parcels and large letter sizes, with some larger parcels being sent via a suitable courier service. Our aim is to get the order to you at a low cost and within 2-4 working days.
UK Special Delivery - From £7.99
We aim to dispatch your order the same working day (Monday – Friday) for all orders received before 12 noon. The goods will then be sent via Royal Mail Special Delivery who make every effort to deliver the order before 1pm the day after dispatch.
European and Worldwide delivery.
Prices vary, please refer to basket checkout. We do not supply Janome branded sewing machines or overlockers to customers residing outside the United Kingdom and the Republic of Ireland. The warranty on Janome products sold by ourselves is limited to these territories.
We aim to dispatch same day or next working day (Monday – Friday) for all orders received before 12 noon. The goods will then be sent via Royal Mail or courier. Our aim is to get the order to you at a low cost and within a reasonable time period depending on the destination.
Delivery services described as 'Large Letter' and 'Parcel' can take up to 28 Working Days outside of the United Kingdom. We recommend that you choose a tracked delivery service such as 'Large Letter Tracked' or 'Parcel Tracked' so that, in the unlikely event of a delay in your delivery, we will be able to help you track the delivery of your order.
Delivery Services described as 'Courier' can take up to 10 Working Days, outside of the United Kingdom
Some orders can take longer
Some orders can take longer to prepare or require special care due to size and weight, if we suspect your order may get held up we will contact you using the contact details supplied by you on your order. If the cost of delivery to you is significantly higher than the amount paid due to size and weight restrictions we reserve the right to contact you to discuss the charges with a view to amend the amount paid for delivery. Significant effort is made to keep delivery charges to a minimum and we do not look to profit or gain from delivery charges.
How will it be delivered?
All items destined for UK addresses are dispatched by Royal Mail, APC, Parcelforce, DPD or DHL Express. Its not possible to choose exactly which carrier we use for your order.
Horn Cabinet Delivery
Please call 01209 216942 for price, depending where you live the delivery might be FREE! Unless otherwise stated all the furniture in horns brochure will arrive delivered by horn drivers in horn vehicles?this guarantees you only the very best in service. It will be fully assembled, not flat packed (except the Stella, Tri-star, Cut Easy and Elements Range). Zone A & B Free of charge, Zone C (Scotland, Ireland, London, Isle of White, Isle of Man and Channel Isles) Price on Request. Zone C in London Applies to an address within the congestion charge area, please note the cabinet may not be installed into the home in Zone C as deliveries are often carried out by outside carriers. Horn will deliver you cabinet direct to you, this can be between 7 & 28 working days from the date of purchase. Horn furniture will contact you directly a few days before the delivery to arrange a day and approximate time. The service from Horn Furniture is excellent when they deliver the cabinet they will install your machine into the cabinet and show you how to use and care for your new cabinet so theres absolutely nothing to worry about, they will guide you through the whole process (excludes Zone C). Sorry we don?t ship outside the UK Please be aware that there is only one driver to carry out the delivery and he/she cannot be held under any obligation to take your cabinet upstairs. Any stairs mounted are wholly at the drivers discretion. Please also note that due to boxed sizes it is not possible for our drivers to take the Superior or Maxi Hobby table up any stairs.
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